In the rare case of a not received email the reasons for the "lost" emails usually is: Typo in the email address: It is important to give the correct email address at the purchase as our system can not figure out the correct email address from a mistyped one. This is why we ask our customers at the end of the checkout process to check their spam folder and if the email does not arrive after 24 hours, contact our support. However in a small percentage of cases the automatically sent out email with the product is delayed or gets lost. Here at we try to do everything we can to ensure that our customers receive their purchased products as soon as possible. I've sent a copy of your purchased license to you from our support at email address. I'm really sorry you haven't received your purchased license immediately. Thank you for your purchase at our online plugin store.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |